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Library Service Update

Thank you for your patience – we're making sure everything is working as expected following the Library system update.  

For the latest information, please check our website 

Online payments are not currently available. You can come to the library to pay any charges on your account. 

We are aware of issues with the following services: 

  • Automated Renewals Service - when ringing, please choose option 2 "All other enquiries" to speak to a customer service adviser
  • notifications - some customers are not receiving loan reminders or reservation notices
    • customer saved lists
    • audiobook charges - a charge for borrowing an audiobook is generated for customers who should be exempt. Please speak to a member of staff if you are affected.
    • login to your account from abroad - some customers may experience issues when trying to login from outside the UK

    We are working with our system provider to restore them as soon as we can.

    Online resources

    Are you studying for the Life in the UK test? Get free online study guide and practice tests with Go Citizen and your library card.

    Simply create a free account with your library card number and get unlimited access to study materials from the Home Office and to practice questions in the same format as the official test.

    eBooks and eAudiobooks

    Read eBooks and listen to eAudiobooks for free – with no overdue charges.

    BorrowBox is your complete eLibrary in one app. Read the latest bestseller or take your favourite book everywhere you go.

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    News

    If you are registered with us as a carer, have a disability or are on low income, you can now borrow items for 6 weeks (excluding Hot Picks or Magazines).
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    View my active saved list