ITIL service operation
Steinberg, Randy A.2011
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Main title:
Edition:
2nd ed. / [Randy Steinberg, author ; Colin Rudd, mentor; Shirley Lacy, project mentor; Ashley Hanna, technical continuity editor.
Imprint:
London : TSO, 2011.
Collation:
xi, 370 p. : ill. ; 28 cm.
Notes:
"Best Management Practice.""2011 ed."New ed. of: Service operation / Colin Rudd, 2007.Includes bibliographical references and index.
ISBN:
9780113313075 (pbk)
Dewey class:
004.0688658.404
Language:
English
Added title:
Subject:
BRN:
400407