Brilliant communication : 5 steps to communicating your message clearly and effectively
Forsyth, Patrick2011
Books
Communication seems so simple, yet breakdowns in communication abound and serious misunderstandings can have you losing your temper, face or credibility and failing to achieve what you want. This book reviews the key factors that will help you prepare and communicate clearly, effectively, impressively and memorably.
Main title:
Author:
Imprint:
London : Marshall Cavendish Business, 2011.
Collation:
173 p. ; 18 cm.
Series title:
Notes:
Originally published: as There's no need to shout. 2010.
ISBN:
9789814351010 (pbk)
Dewey class:
658.45
Language:
English
Added title:
BRN:
1834229