ITIL and ISO/IEC 20000 : a practical handbook
Hernandez, Alexander2013
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Main title:
ITIL and ISO/IEC 20000 : a practical handbook / Alexander Hernandez
Author:
Imprint:
The Stationery office, 2013
Collation:
104 pages
Notes:
Best management practiceOn cover: Aligned to the 2011 editions.
ISBN:
9780113314102 (pbk)
Dewey class:
658.4038
Language:
English
Subject:
BRN:
1311439