Negotiation skills in 7 simple steps
Dignall, Clare2014
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This title helps you refine your persuasive skills through verbal and non-verbal communication and shows you how to identify and understand the key issues, distinguish between needs and interests and come to an agreement that benefits everyone.
Main title:
Negotiation skills in 7 simple steps / Clare Dignall.
Author:
Imprint:
London : Collins, 2014.
Collation:
144 pages : illustrations (black and white) ; 20 cm
ISBN:
9780007507214 (pbk)
Dewey class:
658.4658.4 DIG
Language:
English
Subject:
BRN:
1111724