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Secrets of service level management : a process owner's guide

Nahari, Ami2013
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Main title:
Secrets of service level management : a process owner's guide
Author:
Nahari, Ami
Imprint:
London : TSO, 2013.
Collation:
291 p. : ill. ; 22 cm.
Series title:
ITIL best management practiceBest management practice
Notes:
"Aligned to the 2011 editions."
ISBN:
9780113313525 (pbk)
Dewey class:
004.0688658.404
Language:
English
Subject:
Computer industry -- Customer services -- ManagementElectronic office machine industry -- Customer services -- Management
BRN:
1053330
Bookmark link:
https://herts.spydus.co.uk/cgi-bin/spydus.exe/ENQ/WPAC/BIBENQ?SETLVL=&BRN=1053330

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Remove Secrets of service level management : a process owner's guide from your current listSave Secrets of service level management : a process owner's guide to your current list

Total copies: 2

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