Service offerings and agreements : ITIL V3 intermediate capability handbook
Cartlidge, Alison2010
Books
Main title:
Service offerings and agreements : ITIL V3 intermediate capability handbook / [authors, Alison Cartlidge, Janaki Chakravarthy ; additional content, Ashley Hanna ; reviewers, Luci Allen ... [et al.] ; editors, Alison Cartlidge, Mark Lillycrop].
Author:
Imprint:
London : TSO, 2010.
Collation:
140 p. : ill. ; 14 cm.
Notes:
At head of title: OGC Portfolio product."Pocketbook from the official publisher of ITIL. Published in association with ITSMF UK"--Cover.
ISBN:
9780113312702 (pbk)9780113312719 (sold in a pack of 10 copies)
Dewey class:
658.4038Cabinet Office: ITIL Publication
Language:
English
Added title:
Subject:
BRN:
1013951